If you are going to be running a courier business, whether this means that you are self-employed, or you have a team behind you, you must be able to do it in the right manner. This means that all sorts of mistakes could well end up springing up here that are certainly going to be worth avoiding if possible. Taking this into account, let’s check out a few top courier mistakes that you need to be sidestepping if at all possible.
Too Many Late Deliveries
While it is sometimes going to be the case that late deliveries simply cannot be avoided, there are also bound to be occasions in which you can be doing something about it all. For example, it could be down to a lack of proper tech that you are using. Another possible alternative is that you are simply not organized enough in terms of packing up the van and planning out the route that you have in front of you.
Not Marketing Yourself Well Enough
With plenty of other different courier services out there, you are certainly going to want to make sure that you are doing more in terms of marketing yourself successfully. Ultimately, this is certainly going to mean doing more in terms of promotion. You can also make sure that you are registered with all the right shipping work options that are going to help you to find the right work for you. Think closely about whether you have a unique selling point or a particular area of specialisation that is going to be able to push a little bit more heavily. This could be the difference between in the pack or elevating yourself above the rest.
Failing to Drive the Right Vehicle
A poor-quality vehicle can end up setting you back in so many ways. To begin with, it can easily result in a situation in which you are not able to make the deliveries as efficiently as you would like to, which is an issue you don’t want to deal with. At the same time, fuel consumption could also be a major issue, which could easily leave you in a situation in which you are having to pay more than you would like to. Also, if your vehicle is constantly breaking down all the time, the costs could easily start to rack up, as well as the lost time that you would have been able to keep on making the deliveries that you need to.
Poor Customer Service
Many people think that the courier game is all about making sure that the packages are going to arrive on time, but there is also a great deal of customer service involved as well. With this in mind, you should certainly be doing more in terms of ensuring that you do not come across as rude or cause an issue in this manner.
All of these are amongst the different courier mistakes that are certainly going to be worth avoiding as far as possible.